FAQ · Clear answers for the next move

Answers to the questions contractors ask before they buy.

Trade-grade answers on referrals, agents, pricing, and support — without making you hunt through a sales funnel.

AFFILIATES

Referral terms without the fine print fog.

Payout shape, attribution timing, and what makes a signup count.

How does the affiliate payout work?

The referral program at /affiliates/program pays a flat amount for each confirmed signup, rather than a percentage of a plan. The current flat rate is kept on that page so the program always shows the latest amount.

How long does affiliate attribution last?

Affiliate attribution uses a 60-day last-click cookie. When someone clicks more than one eligible referral link, the most recent eligible click receives the attribution.

How do I join the program, share a link, and earn a confirmed signup?

Open /affiliates/program to join, then use the referral link provided to you in the channels where you already have permission to share. A signup counts when a new person arrives through your eligible link and completes the confirmation step required by the program.

AGENTS

Get from sign-in to a useful workflow.

The Lead Qualifier install path and the job it handles after setup.

How do I install the Lead Qualifier?

Sign in, open the Lead Qualifier install page at /agents/lead-qualifier, fill in the requested business fields and channels, then save. The saved configuration is what the agent uses for your lead-intake workflow.

What does the AI Lead Qualifier do?

The AI Lead Qualifier organizes inbound leads from the channels you connect, captures the details your team needs, and helps distinguish high-intent opportunities from lower-priority replies before a human follows up.

PRICING

Choose the tier that fits the work.

A quick orientation before you compare the live plan details.

What is the difference between Free, Pro, and Agency?

Free is the entry point for trying FieldStack AI, Pro adds the broader agent and workflow toolkit for an operating business, and Agency is designed for teams managing client or reseller work. See /pricing for the current feature and price comparison.

How do billing and cancellation work?

Billing follows the plan and renewal terms shown at checkout. You can review the current plan, manage billing, and cancel before the next renewal through the account billing flow; the checkout and billing screens show the applicable timing for your subscription.

GENERAL

A clear next step when you still have a question.

Support routes and the simplest way to get a standard setup running.

How can I reach support?

Use the support form at /contact or email fieldstack-ai-8@polsia.app. Include the agent, workspace, or install step you are asking about so the team can route the reply quickly.

Do I need a developer to get started?

No developer is required for the standard setup. Sign in, choose the agent, complete its guided fields and channel settings, and save; support at /contact can help if your workflow needs a custom handoff.

Still deciding?

Compare the product paths side by side.